Phone calls and submitting a ticket to tech support with GoToMeeting to help provide some feedback on their new app and online meeting tools. I created a support ticket and also entered some comments on the online GoTo forum for their meeting tools. I was suggesting the following things:

- I'd love to see a thinner line for the drawing tools. The new one has what they call small, medium, and large. They are all, even the smallest, way too big. The older or classic version used a much smaller version of the drawing tools (actual lines that it made). The new ones are five to ten times bigger than the old ones. Imagine a big, huge highlighter marker vs an actual pen tool. It was just way too big (the drawings themselves).

- The old system allowed for tons of right click special options. None of those existed. I used to use the right click options to switch colors, flip between mouse pointers and pen tools. I would also erase all drawings from a quick little popup menu. I would like to see those tools come back into play.

- The new drawing tools seemed more edgy and not as smooth. It would cut pieces out and add extra tapered ends and such. I wasn't very impressed.

- Not everything was negative, I did comment that I liked some of their new features such as: the undo and multiple undo option (on the drawing tools). I also liked the semitransparent drawing options where you could see through the drawings to the underlying text, graphics, or screen.

Anyways, I hope the feedback helps.