Talking with Steve over a GoToMeeting session. We went over and covered a number of topics. We started out talking about merchant processing options. We already have a relationship with USAePay. However, we are also looking at NMI, Stripe, and Elavon. As we get more or new clients, they will have more and more merchant processing needs. Trying to stay ahead of the game.

Steve and I were also talking about the different mix of team players that we have. We got into talking about religion, beliefs, controversial topics, cannabis, non-cannabis, developers, sales, and how to balance all of those pieces. Our mix almost creates an interesting culture and a specific need (who else if needed). We don't have very many that can crisscross either based on the beliefs (religion and feelings), which topics that they are assigned to work on, and whether or not they will reach out and talk to people (sales). We have some of our developers that will only work on certain projects (me included) and other ones who don't do sales (they only want to do code). Because the team is so small, it can be a real challenge.

There has to be a balance and we are trying to find and maintain that balance. It feels elusive and slippery at times. Steve was saying or relating what we do to an analogy of people sitting around the fire. Everybody likes the fire, but nobody wants to go out and get more firewood. He really wants to push harder on the sales side of things. Basically, it feels like we are a little bit heavy on the developer's side of things.

Towards the end, we were talking about the ability to take basic building blocks and stack them into small combo packages to get awesome outcomes. It's not that the smaller pieces are super cool, all by themselves, it is just, when they get stacked together, they really become something cool. Taking the basics and stacking them together. Steve is really trying hard to work on bringing in custom controls and dynamics to all of his projects. That is awesome.

Here are some other notes that I took during the meeting. I started out jotting things down on paper, but was getting behind, so I started typing things so that Steve could see where we were and what we had covered. These notes below are from the typed stuff.

- People's willingness to play in different industries - cannabis and non-cannabis

- Personalities and where they feel comfortable and want to spend their time - development (writing code) and sales (getting out, networking, pitching things, and talking to people)

- We may need to cut back dev and push more on sales

- Analogy of cutting firewood vs sitting by the fire

- Balance and being able to keep going

- Have cory focus on clients who want improvements and are willing to make investments - client funded projects

- Wasting money on sales meetings and emails campaigns

- People who are great at what they do but they can't do all of the things to keep the balance - This ends up being a vacuum or a money pit because we have to pay for all of the one-sided stuff

- In cannabis - we can get some of the new accounts, but it is hard to make someone switch

- We are up against a lot of money - big money investments

- We want to stay as small as possible and stay nimble

- Paying someone for sales - somewhat of a headhunter

- Steve would like to see 5-10 new systems per month

- 3rd party solutions - there is a need there and they do help us float down the river

- Maybe looking at pair programming

- Talking about trust levels

- Shari O. has been the back-up for server resets

- Help is only helping if they are helping - we can't hold up a drowning swimmer

- We have had some peace and quiet with letting some of our guys/gals go... We need to get back there

- On the MMLLC - some of our team is worried about liability

- A couple of phases - anybody who wants to stay, needs to jump on the wagon

- Minimum is at 1/10th of a percent

- Don't worry about all of the details

- Get those set who want to and then go forward with the others

- Sort of a faith-based venture - just start, if you don't like it, we'll buy it back (talking about the company restructure stuff - buying and selling percentages)

- We have enjoyed working with Dustin

- Bryan has been a great work horse

- Steve would like to check in with industrial supply places and see what we can do there - find a vertical and then service it

- Maybe try some email campaigns for some of these smaller verticals

- Trying to expose more and more of the system - fewer black boxes and make it available for everyone

- Getting to a stable location (lifestyle)