Basic Assignments
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Options & Settings
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Main Time Information
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Sorry, no photos available for this element of time.
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Notes:
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Meeting with Eyerate, a SaaS (software as a service) for customer service and simple text messaging surveys and feedback. Cory and I met with two of their team members, Mike and Colby. We talked about options and what it would take to build out a 3rd party solution and integration. Lots of back and forth questions and specs. We talked about B2B transactions, opt in/out, tracking employee (salesperson or staff) interactions and hand-offs, and other customer service related functionality. Their goal is to allow for customer feedback to be sent back to the company to help track satisfaction rates and other customer service stats and data. Small meet and greet type meeting with a little bit of tech spread in there. |