Working with Bryan on pre-auth's (pre authorizations for credit cards and merchant processing). We also looked into voids, and refunds. Bryan had built some small prototypes and we were giving each other some feedback and cautions. All of these processes have virtual teeth. We decided to use the duplicate invoice to cart functionality and do a quantity flip for the user. This would be the start of our refund process. This was a great idea that we got out of the discussion. Prior to this meeting, we were going in a different direction. This way is much better and puts a little bit more weight and decision power on the user. That is perfect, just what was needed.

We talked about using flex grid tie-ins to keep track of the data relationships (old invoice to new refund invoice) and what not. We also talked about using spreadsheets and scratch drawings to make sure that we cover all of the scenarios.