Touching base with Steve McNew. He is working on a number of high level white papers for our group. Here are some of the subjects that we spoke about this morning.

- Training and roles – Within your staff - Make a list of who does what and how well they do things - Maybe even a matrix or sorts.

- Degrees or levels – Help, solve, knowledge - Who can help on a project, who is going to solve the issue, who has some prior knowledge or experience with a project or topic?

- One deep vs two or more deep (better options) – Meaning who is working on the projects? One deep is a solo worker (one man team). Two deep (or more) become a small team or a partnership of sorts.

- Installs – Sales and security - We need sales and talk about sales - That is one of the focuses. Having said that, we also need to include some security items in the sales pitch. Let our clients know that we take security seriously and do it well. That is a big part of sales.

- Security – Physical and systems - Steve McNew wants to write up a couple of white papers dealing with security.

- Training philosophy - Not just the training, but also the philosophy of why and how we do the training. Steve McNew was thinking that this may help us on our journey.