Bryan joined the meeting to help me push the flex attributes project. Steve, Cory, and I were still in our other meeting. So, Bryan left and we ended up talking on the phone for a bit.

Steve, Cory, and I were talking about scheduling and billing for direct time that clients need for deeper support or training needs. Not quick questions, but more in-depth stuff. We are getting booked out there a ways and some of the smaller time blocks are used up by normal day to day stuff. People still need help, but it is getting harder to just fit them in. We need to schedule them and bill for that time. Once again, this is for things just beyond a simple text, email, or quick question. We have to keep coving ourselves.