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Color Code: Blue
Assigned To: Bryan Dayton
Created By: Bryan Dayton
Created Date/Time: 1/15/2020 12:04 pm
 
Action Status: Blank (new)
Show On The Web: Yes - (public)
Priority: 0
 
Time Id: 5531
Template/Type: Brandon Time
Title/Caption: eXPO: eCommerce refund
Start Date/Time: 1/15/2020 3:00 pm
End Date/Time: 1/15/2020 4:00 pm
Main Status: Active

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Notes:

Bryan and I met to talk about refunds. Those get kinda funky as each corporation may have different steps, fees, requirements, and processes. We talked about some of the possible variables and looked at some situations and scenarios. We did some negative invoices, talked about validation, and even setup a refund recipe to help automate a couple fees that the client wanted. I think it helped to talk through things. Lots of human variables in a refund, partial refund, exchange, or applying in-store credit.