I was supposed to work with Shannon on some user guide content but she got delayed. We did meet up, but very briefly. She has the go ahead to start working on glossary of terms with Cory.

I spent some time helping Alan with a database back-up project for a client. They (one of our clients) tweaked some settings and wanted to go back to a prior state. We have to do that through a manual database look-up and pulling data from a older back-up (manual process involving the server company). I also worked more on the special account tracking stuff. I was adding history notes for the manual updates of the special account transactions. This project is dealing with loyalty points, rewards, and gift cards.