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Color Code: Yellow
Assigned To: Brandon Moore
Created By: Brandon Moore
Created Date/Time: 6/18/2017 8:01 pm
 
Action Status: Blank (new)
Show On The Web: Yes - (public)
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Time Id: 2799
Template/Type: Brandon Time
Title/Caption: checking into a hack on data 2
Start Date/Time: 6/18/2017 7:15 pm
End Date/Time: 6/18/2017 8:00 pm
Main Status: Active
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Notes:
Spent some time working with the server farm on a possible hack of one of the 8 data servers. We got a number of calls yesterday about 404 errors. This is where the server can't find the page that it is requesting (file not found error). Shannon, Shari O., and Steve took care of it and had the server guys reset things. Today, around the same time, we started getting calls from our clients on the same box that it happened again. This time I called the server guys and ordered a full lock down on FTP and RDP to that server. They are going to be changing the usernames and passwords. I went in and fixed the problems that I could see and then manually went folder by folder looking for new modification dates and possible problems. The hacks were simple renaming of key files and folders, nothing major, just enough so that the server couldn't find it. Very interesting.

I know that Steve and I will be talking about this more tomorrow and making a plan accordingly. It is no fun to get hacked but maybe it is a blessing and will help us make things more secure and help us to tighten things up.