Went into the food pantry and did some observations. Briefly met with Matt, the owner. Then I went out on the floor and worked with one of the volunteers at the front desk where people were checking in. They, the food pantry, already have a software system but they are looking at making some changes. I was mostly just watching what they were doing. The nice lady at the front counter was very helpful.

We did look over the existing software system. The existing system that they have does track what they need but it is too complicated. I went with the intent of making some notes, but I ended up just watching and observing. My main takeaway was keep it super simple, repetitive, and streamlined. I'm planning on going back and really taking some notes. Today ended up being just the feeling and vibe of the food pantry.