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Basic Assignments
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Options & Settings
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Main Time Information
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Notes:
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On a phone call with Steve, going over plans and updates. We were talking about merchant processing and seeing if we can get connected with higher ups. Currently, we have had merchant processing since 2008/2009. We would like to get to the next tier and be able to offer our own stuff to our clients. They require a huge amount of transactions, in dollars, even just to talk. Steve has some connections and is working on some of those angles. - Steve is seeing a blending of digital menu boards, POS, and ecommerce apps/sites all coming together. This is what one of his big clients is wanting to do. Basically, self-serve order or ticket creation process. The customers could use a kiosk, a phone, a tablet, voice to text, AI, etc. All kinds of options. Then the employees, or whomever, including bots, could then fulfil and process the order. You could also have a single pay location, if needed as well. We have been doing things like this, or at least along these lines for years. I can remember Eric making a shopper app. At that time, it was a mini barcode reader that the people could hold and take around the store. They could scan whatever barcode they wanted, and it would add it to a quote. Then they could say that they were done and it would convert the quote into an invoice so that they could pay for it. This was years and years ago. - You can see some of the technologies coming up and maturing over time. Similar requests, just new technology being used. - One of the current trends is touchscreen menus. Going further, they want to take those touchscreen menus and mix it with the goal of going straight to ecommerce and checkout. See attached for a sample menu board as a concept. - More and more companies are wanting a full streamlined interface and data flow process. That's what we do. Fun timing, we just need to get in there and do it. Steve is seeing more and more companies wanting a fully connected system or systems. We have been preaching that for years. Hopefully the current trends and customer wants/needs will drive some business our way. - Real-time numbers and accounting. This has always been a want for owners. They just weren't sure how to get it. - Steve was talking about Andrew, new guys that Steve is working with. They were talking about a poker or gambling analogy. You don't play every hand that you are dealt. You have to know when to fold and when to call. For example: fold, fold, fold, call. |