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Color Code: Yellow
Assigned To: Brandon Moore
Created By: Brandon Moore
Created Date/Time: 7/10/2024 2:38 pm
 
Action Status: Blank (new)
Show On The Web: Yes - (public)
Priority: 0
 
Time Id: 11239
Template/Type: Brandon Time
Title/Caption: Meeting with RSM in Logan
Start Date/Time: 7/16/2024 2:00 pm
End Date/Time: 7/16/2024 3:30 pm
Main Status: Active

Sorry, no photos available for this element of time.


Notes:

Went into town to meet with the folks at RSM (restaurant supply place) in Logan. Good meeting. They had a bunch of questions, and we talked some scenarios for a bit. They had owners, finance people, operations, accounting people, and salespeople there to ask questions. We mostly talked. Towards the end (last 20-30 minutes) we jumped on the computer, and I bounced around. They were firing off questions and I was jumping and literally bouncing around (all over the place). I think that they would like to think about pros and cons and get an actual demo as the next steps. 30 miles.

These are some other notes:

- Mike, one of the owners, was asking the other people what they want, need, have to have, and what they are afraid of. He did a great job, and it was fun to watch him ask those questions, even the hard ones. Good response from his people.

- One small request was an ecommerce option where we could show all items that a customer has ever bought before, no prices, and just let them select how much or how many to order (like an online order or quote). No monies, just take the order and fill it out later on (including the pricing stuff). I thought that was interesting.

- They had lots of questions about their data. How to get it back out (exports), and how to load in some of their older data (they want some of the back story). I kept telling them that they could download or export their data at any time.

- There is a growing need for doing the data warehousing and building out the business intelligence (BI) level. We need to move from the transactional core to the aggregated data or the data warehousing functionality. It's all there (the date, the relationships, and the date/time stamps), it just needs to be taken to that next step.

- I lightly introduced some world building concepts and data assembly line pieces. Trying to help them both learn and understand what is possible and where we are heading.

- Really trying to encourage them to think about distributing the load and getting people to do things as they happen vs batching things - moving more to permissions, settings, and real-time transactions.