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Color Code: Yellow
Assigned To: Brandon Moore
Created By: Brandon Moore
Created Date/Time: 7/3/2024 5:59 pm
 
Action Status: Blank (new)
Show On The Web: Yes - (public)
Priority: 0
 
Time Id: 11229
Template/Type: Brandon Time
Title/Caption: Meeting to setup CardPointe Services for a client
Start Date/Time: 7/5/2024 10:00 am
End Date/Time: 7/5/2024 1:00 pm
Main Status: Active

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Notes:

Meeting with Dustin, Alan, Bryan Dayton, and Brian Mowris to go over the CardPointe merchant processing integration stuff. We chatted, got caught up, and ended up doing some tech support and code changes to the services. We changed ULR's (web addresses), help files, etc. It really helped to have all of the guys on the call to get the coders, the deployment persons, and the outside rep to make it all happen.

Just making a note about the need for good communication and good documentation (help and developer help). We spent hours today, not our fault, chasing assumptions from emails back in March. Finally, we got everyone connected and on the same page (ish) and we are making progress. We didn't get the help that we needed, nor the direction (from the outside party). We thought that we were done and all of the sudden, they want us to do a bunch of other pieces and validation testing (sub process). It took our guys, a new live account, and the outside rep to bring this all together. The test account was working perfectly. However, the transition between test and live got a little bit bumpy. No problem, we'll get it all fixed up. Just making a note on what we are learning.