Meeting with both Steve and Alan. Originally we were going to be discussing some ideas on company structure and where things are headed. We got a little bit sidetracked and ended up covering a number of other topics. These are some of the notes.

- We spent some time doing a general catch-up. It's been awhile since we have met as a group.

- Steve was talking about some of his friends that are teachers and have been forced to do online school (prison camp for the teachers). They, the teachers are being watched super closely. They, the teachers, almost feel like it's a prison camp type atmosphere (too tight).

- Advances in software

- Age of our kids, they are growing up

- Business, everyday wondering what you will do today and tomorrow

- Kelly has been pushing hard on us

- Master/slave relationship

- The squeeze - by clients, internal owners/users, and in general. We are feeling it!

- Analogy of a bug vs windshield - which one are we?

- How do we find our way forward? Plan and vision

- Super loose structure - our current plan is very loose

- Wild west thing - our current mode of operation - minimal rules, laws, expectations, or structure

- Getting spread thin

- Alan was talking about teams for projects but no one takes ownership

- Still dealing with teams, they didn't want to be left out but didn't want to really participate

- So much to do but the turnaround is so slow (how quick we can get the projects across the finish line)

- Frustrating/mental health

- Building and not finishing things

- MVP (minimal viable product) - Leaving stuff that is still flapping in the wind

- Whirlwind (bouncing all over)

- Discussions on funding and a centralized office

- Drift & culture

- Deadlines and nobody caring about it

- Why don't you care?

- Managers of Steve's stores - back in the Morning Start Automotive, Inc. days - They really kept things rocking and rolling

- Not taking any crap and rolling some heads if needed

- In the replacement business (people) - When you deal with employees, you tend to be in the replacement business (from past expierence)

- Reviewing peoples work and making sure that people are on task

- How big can you get before it implodes on itself? Experimenting...

- Managers and assistant managers

- Employees and workman's comp

- Payments, lawsuits, HR stuff, discrimination - more employee/employer stuff

- Filling in the gaps

- Start with a manager

- Manual of what your duties are - put it in writing

- Defining roles

- Part-time or variable working schedules

- Part-timer's may end up costing you money

- Scheduling and who is working when

- Missing the employee/manager piece

- Independent contractors and putting requirements on them

- We are all part owners but what does that mean?

- Alan had some questions like - Co-owners and having to pay to be paid? How does that work. Basically, we had to pay money to become a co-owner and then we get paid by the company for doing work. Just trying to figure things out.

- How does joint ownership work?

- Defining responsibilities

- Who wants that management position?

- We (humans) know right from wrong

- Too much oversight or pampering

- Learning curve

- Moving on

- You could always get someone better - or not - That's a variable

- We can't hire people that need help all the time

- Avoiding things

- We have all been trying really hard

- Good guy/bad guy and letting people go

- Fitting virtues to the jobs that they can do

- Efficiency

- 1 person can manage 5 or less people

- Are our people remote or local

- Going over some possible structure options

- Getting the managers setup

- Being able to crisscross over departments (some flexibility)

- Each department does their own R&D

- Able to switch things up (bring new life)

- We have so much stuff that our clients could use but we don't do the client retention stuff (letting them know about stuff like gift cards, loyalty points, new carts, etc.)

- Each department could use a programmer

- On purpose, rotate people around

- Bare bones - What do we need, right this minute?