Steve and Sean were talking about ecommerce and what is needed to keep systems going. Lots of moving pieces. After that, it switched over to a sales meeting. Steve was asking questions about some dealerships and recent contacts that Sean and Marisa were making. We talked about how much custom code is needed per client or per industry vertical.

We got into a conversation about the client facing scheduler and how cool it will be, but also how much code it will take to make it fully functional. The subject then flipped over to automation, wizards, settings, training, and education needs. As things get more complex, there needs to be ways of letting people know what is needed and what needs to be done. If the education is not there, it actually makes it even harder to figure it out. We talked more about ways of helping to speed up the training and onboarding processes. We need a way for our client to figure things out and/or be educated on what is possible and what is needed. Steve was mentioning that we need a balance between sales and new development.

As a side note, in some of our design prototypes for the fracture project, we were working on a better UI/UX as well as a thing called education mode (toggle on/off for extra help and information). The goal was to make it available but hidden. If it was needed, it was there. If it wasn't needed, it was hidden but still avaiable. Also, a good UI/UX will help eliminate some of the education stuff (not all of it).

The final topic of the morning meeting was dealing with advertising and pushing that forward. We also talked about having the best team we have ever had. Good stuff!