Task Queue and Task Queue History Log
The Task Queue and Task Queue History pages allow you to see all of the tasks in the queue and their history.

Task Queue Page

There is a search section at the top of the page to allow you to narrow down your search to find only the relevant tasks in the queue. You can drill down the search criteria by the following categories:
Filter by Corp ID: Search by a specific corp id, or all if you are searching by a specific API call name.
Filter by App Type: Search by a specific application type that is in the queue (i.e. Invoices).
Filter by API Name: Search by who the API call is being made to (i.e. HYPUR).
Filter by Task Queue ID: If you know the exact id(s) of the task(s) you can enter them to narrow your search. If you are using multiple ids then separate them with a " , " (comma).
Filter by number of tried attempts: This allows you to look at all the tasks that have been tried at least the number entered in this search field. For example, if you want to look at all the tasks that have been tried at least 3 times, enter "3" in this field.
Filter by task status: There are three different statuses. "Active" indicates tasks tried less than 3 times. "Inactive" indicates tasks that have failed to get a successful response after 3 tries. The default for this field is to show all the items in the queue that have not been processed successfully (Active and Inactive).

Once you have found the desired tasks you can chose to process tasks manually by selecting the checkbox to the left of the task(s) and pressing the "Force Selected" button at the bottom of the page. Alternatively you may press the "Run All" button at the bottom of the page to manually run all of the current search result tasks.

** Note: The queue will be run automatically every 5 minutes. When a task is added into the queue, all tasks that are scheduled to run will run. If the task fails, the next run time will be updated and wait until the queue is run again.
The following is the task queue next run schedule based on fails.
  • 1st Try: Try immediately.
  • 2nd Try:Run 5 minutes after 1st try.
  • 3rd Try: Run 30 minutes after 2nd try.
  • 4th Try: Run 2 hours after 3rd try.
  • 5th Try: Run 8 hours after 4th try.
  • After 5th Try: Status will be switched to inactive and no longer run based off the schedule.


  • Task Queue History Log

    The search criteria works the same on this page as the Task Queue page with the some different filtering fields, such as:
    Filter by API Type: Filter by a specific type of API call (i.e. GET, POST, PUT).
    Filter by API Response: Filter by the return response received when the API call was made.
    Filter From - To Date: Narrow your search results by dates the API calls were made. You may enter "all" in each box to not limit the search results by date.